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FAQs
Transactions
Transactions
Account
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Where can I see the details of my transaction?
Will I be charged a convenience fee or any other fees for transactions made through Hubble?
Are there any fees or charges associated with adding money on Hubble?
What do I do if money gets debited but the transaction fails?
Why am I not getting transaction details on my SMS or email?
Deposits
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Is there any other payment option available for deposits?
Is there a lock-in period for the deposits made?
Why am I not getting any payment request on Google Pay/Phonepe/UPI id?
Can I use different UPI ids to deposit on Hubble?
Are there any fees or charges associated with adding money on Hubble?
Redemptions
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How do I purchase a brand card to shop with a brand?
Why am I not able to generate a single brand card of the whole amount?
What if the store does not accept the brand card?
Why is my brand card still not generated post payment?
What if the purchase amount is more/less than the brand card amount?
Withdrawal
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Are there any fees or charges associated with adding money on Hubble?
Is there any penalty or fees for withdrawing my funds?
Can I withdraw funds to any UPI id?
How much time does it take to get my funds back?
Why have I not received my refund immediately after withdrawal?
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