Why is my brand card still not generated post payment?

September 27, 2023 1:26 AM

A brand card is generated for the amount you entered or selected prior to making your purchase. However, there may be a rare scenario wherein your brand card purchase may get delayed due to network-related issues. In such a case, we would request you to check back in 3-4 hours on the status of your purchase. If it is getting delayed beyond a certain time, please reach out to Hubble Support via our in-app chat or write to us at support@myhubble.money, and our team will help resolve it immediately.

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