What are the top factors consumers consider when buying beauty products online?

Last updated :
September 27, 2023
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minutes read

Table of Contents

The Vanity Fair: Unmasking the Factors Driving Online Beauty Product Purchases in India

Introduction: The world is going digital, and so is vanity! As the beauty industry in India embraces the digital revolution, we delve into the key factors consumers consider when buying beauty products online. Are price tags or product reviews the real game-changers? Let's find out.

The Price Is Right: Affordability Takes Centre Stage

When it comes to online shopping, price often takes the lead. It's no different in the beauty sector. With a plethora of options available online, consumers have the power to compare prices across platforms in real-time. Further, the online space is known for its discounts and deals, making it an attractive destination for price-sensitive Indian consumers. According to a recent survey, 68% of online beauty product buyers in India stated that price was a significant factor influencing their purchase decision.

Trust But Verify: The Power of Reviews and Ratings

In the absence of physical touch and try, consumers heavily rely on reviews and ratings. A beauty product with high ratings and positive reviews often finds itself in the shopping cart. It's like having a friend recommend a product, but this friend is a massive crowd of anonymous online shoppers. A survey by BrightLocal found that 91% of consumers trust online reviews as much as personal recommendations, and this number is only likely to increase in the beauty sector.

Brand Loyalty: The Charm of Established Names

Despite the influx of new brands, consumers still have a soft spot for well-established names. Brands like Lakme, L'Oreal, and MAC have been able to leverage their legacy and a long-established trust to drive online sales. According to a study by KPMG, over 50% of Indian consumers prefer buying from brands they are familiar with when shopping for beauty products online.

The Green Factor: Rise of Sustainable and Cruelty-Free Beauty Products

With increased awareness and concern for the environment, consumers are now making conscious choices. The demand for sustainable, cruelty-free, and organic beauty products is on the rise. This 'green wave' is clearly visible in the Indian beauty industry, with brands like Plum and Mamaearth taking the online market by storm. A recent survey found that 56% of Indian consumers were willing to pay more for sustainable beauty products, indicating a shift towards conscious consumerism.

Virtual Try-Ons: The Future of Online Beauty Shopping

The touch and feel factor has always been a significant drawback of online shopping. However, with advancements in technology, online beauty retailers are now offering virtual try-on features. Brands like Nykaa and Sephora have introduced AR-powered tools that allow consumers to virtually try on makeup before buying, thus bridging the gap between online and offline shopping experiences. This feature has significantly influenced online beauty product sales, with consumers stating it adds a level of trust and personalisation.

Quick and Hassle-Free Delivery: The Cherry on Top

Finally, the speed and convenience of delivery can make or break the online shopping experience. In the race to win over consumers, e-commerce platforms are constantly striving to improve their logistics and offer quicker, hassle-free delivery. A report by EY stated that 48% of Indian consumers considered delivery speed as a major factor influencing their online beauty product purchases.

So, there you have it. Price, reviews, brand loyalty, sustainability, virtual try-on, and delivery speed are the major players in the online beauty product market. The vanity fair is shifting online, and the rules of the game are evolving with it.

Now that we have let you in on the secrets behind online beauty product purchases, how about sharing this article with your friends? Let them in on the buzz too. And remember, the next time you're eyeing that lipstick or eye shadow palette online, consider these factors and make an informed choice. Stay beautiful, stay smart!

Share this article with your friends and let them in on the insights into the online beauty industry. Who knows, they might thank you for their next smart purchase!

We thrive on your feedback and love to hear your thoughts. So don't forget to leave a comment or two, and while you're at it, why not share this article on your social platforms too?

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