How are eyewear brands tackling the issue of fit and comfort in online shopping?

Last updated :
September 27, 2023

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Seeing Through the Lens: How Eyewear Brands are Revolutionising Online Shopping

Welcome to the future, where your glasses are a mere click away. But how do eyewear brands ensure your glasses fit you perfectly without you ever stepping foot in a store? Let's delve into the eyewear industry's new vision.

From Physical Stores to Digital Platforms

As consumers, our shopping habits have been transformed by the internet. Online shopping provides the convenience of buying almost anything from the comfort of our homes, but it also presents new challenges. One industry grappling with these challenges is the eyewear sector. For years, customers have relied on physical stores to try on glasses and ensure they fit comfortably. Now, brands are being forced to innovate to recreate this experience online.

The Problem of Fit

Glasses aren't one-size-fits-all. They need to fit comfortably on your face, not slide down your nose, and not squeeze your temples. Thatโ€™s a tall order when customers can't physically try them on. However, eyewear companies are leveraging technology to resolve this issue. The solution? Virtual try-ons and advanced measurements.

Virtual Try-Ons: The New Normal

A number of leading eyewear brands are now offering virtual try-ons, using augmented reality (AR) technology. Customers can use their device's camera to virtually try on different styles and sizes of glasses. The virtual try-on technology is designed to provide a life-like representation of how the glasses will look on the wearer's face, taking into account face shape, size, and even complexion.

Companies like Lenskart and Titan Eyeplus have introduced this feature on their websites and apps, allowing users to superimpose glasses onto their faces in real-time. While it might not perfectly replicate the physical experience, it certainly provides a good approximation.

Precision Matters: Advanced Measurements

Simply seeing how glasses look isn't enough; they need to fit right. This is where advanced measurements come in. Brands have started using algorithms to measure facial dimensions accurately. For instance, Lenskart's '3D Fit' feature allows customers to scan their face to get precise measurements, ensuring a better fit for the frames.

Some brands also provide detailed guides to measure your pupillary distance (the distance between your pupils) - a crucial factor in ensuring your lenses align correctly with your eyes.

Customer Service: The Human Touch

Despite all the technological advancements, sometimes customers need a little help. To address this, many companies offer online consultations with opticians and stylists. These experts can provide advice on styles, fits, and even the technical aspects of prescription lenses.

The Trial Box: Try Before You Buy

Another innovative solution some brands are adopting is the 'home trial box'. Brands like Specsmakers offer customers the option to select a few frames to be delivered to their home for trial. They can try on the glasses at home, decide which they like best, and then place an order for those frames with their prescription.

Looking Forward

The eyewear industry's online revolution is just getting started. Brands are continually innovating, striving to improve the online shopping experience and overcome the inherent limitations of digital platforms.

The aim is to make buying glasses online as seamless and comfortable as buying them in a store. As technology improves, so too will the virtual fitting experience, making it even easier for customers to find their perfect pair of glasses online.

Share Your Vision

Enjoyed this article? Then don't keep it to yourself. Share it with your friends, colleagues, and family, and help them see the future of online eyewear shopping too.

Remember, it's not just about what you see, it's about how you see it. Let's help others see it too.


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