How can I cancel the virtual card which I redeemed by mistake?

December 20, 2022 9:45 AM

Once a virtual card has been redeemed, it cannot be cancelled/refunded as per the brand guidelines. We have clearly mentioned virtual card T&Cs in majority screens so that there is sensitivity around it.
Here are some pointers which might help you plan your purchase using the virtual card you have generated:

  • You can use this virtual card for multiple purchases
  • You can use more than 1 virtual card for a single purchase in case you wish to combine your present virtual card for a higher purchase value
  • You can use the virtual card at any of the Brand offline stores or its website

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