How can I cancel the virtual card which I redeemed by mistake?
December 20, 2022 9:45 AM
Once a virtual card has been redeemed, it cannot be cancelled/refunded as per the brand guidelines. We have clearly mentioned virtual card T&Cs in majority screens so that there is sensitivity around it.
Here are some pointers which might help you plan your purchase using the virtual card you have generated:
- You can use this virtual card for multiple purchases
- You can use more than 1 virtual card for a single purchase in case you wish to combine your present virtual card for a higher purchase value
- You can use the virtual card at any of the Brand offline stores or its website