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FAQs

General

1
Is Hubble a bank?
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2
How is Hubble able to offer 5% or 10% rewards on my plans?
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3
Will I be eligible for interest from the bank if I choose to withdraw the amount?
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4
Will I have to declare the income from Hubble somewhere?
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5
What if someone gets access to my account?
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6
What are the fees and charges of the program?
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7
Are there any taxes on earnings made through Hubble?
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8
Which banks do you keep the money with?
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9
How do I ensure that my money is safe with hubble?
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10
How does hubble plans compare to other saving options such as bank FDs or Liquid Mutual Funds?
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10
How does hubble Instant plans compare to other cashback or discount offers offered via credit or debit card?
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Category selection

1
Are there other categories also where I can save?
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2
Which are the new categories that are getting launched?
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3
Are there other brands (Amazon, Cleartrip, etc.) where I can redeem?
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Brand Specific

1
Can I claim warranty, refunds, etc. on purchased items?
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2
Will the invoice/bill have my name as the owner?
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3
Can I still avail existing merchant-level discounts available at the time of purchase?
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4
What happens in case I want to buy a different product?
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Plans

1
Why is the incorrect amount displayed on the plans screen?
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2
Why are the rewards not showing?
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3
How do I claim my 5% or 10% rewards?
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4
What happens if I decide to buy the product before my plan is completed?
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5
What happens if the plan is completed but I have not made the purchase?
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6
What happens if I miss an instalment?
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7
Can I switch plans from one category to another?
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8
How to switch plans?
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9
Will I lose out on my rewards if I switch my plan?
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10
Which plans are eligible to be switched/what is the criteria for switching a plan?
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Payment

1
Is there any other payment option available for deposits?
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2
Can I withdraw the money in any other bank account?
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3
Amount has been deducted from the bank but it is not showing on the app?
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4
Why am I not getting any payment request on Google Pay/Phonepe/UPI id?
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5
Why am I not getting transaction details on my sms/email?
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Plan Creation

1
Do I need to mention what I am planning for?
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2
Do we get an additional bonus if we save more?
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3
If I partially redeem the money mid-way, will I be able to continue on the plan further?
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4
Why is there an upper limit to how much you can deposit in a plan?
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5
Can we increase the maximum duration beyond 10 months?
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6
What is the minimum deposit amount?
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7
Can I change the date of my instalment?
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8
Can I modify my plan after starting?
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9
Can I change the instalment amount mid-way?
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10
Is there a minimum amount for saving or redemption?
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11
Is there a lock-in period?
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12
What happens if I stop my instalment mid-way?
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13
What is the conversion ratio of the rewards in money terms?
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14
Is there additional offer on iphone 14 since it is separately listed?
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Withdrawals

1
How can I withdraw the money?
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2
Why have I not received the money (Full/partial) for withdrawal?
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3
Is there a penalty/charge for withdrawing my funds?
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4
What happens to my rewards if I withdraw from the plan early?
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5
Can I withdraw my money without finishing my plan?
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Redemption

1
Can I get my final reward earlier?
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2
Why am I not able to generate 1 coupon for the whole amount?
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3
What if the store does not accept the voucher?
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4
My voucher has still not been generated
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5
Can I use my savings for any product purchase with the partner brand?
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6
What happens if the price of the product changes?
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7
What happens if the price of the product I want to buy is more than I have saved?
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8
What if I want to keep my money for sometime even after plan completion?
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Others

1
Why can’t I see the debit/credit of a certain transaction under “Transactions”?
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2
Why am I not able to see all notifications?
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3
Can I purchase using company GST?
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